Partially Accepted Enable all of Site Administration to call ERT

[Broda]

What does this suggestion change/add/remove:
Gives access to the ERT phone for Site Advisors and Site Managers.

Has something similar been suggested before? If so, why is your suggestion different?:
Unsure

Possible Positives of the suggestion (At least 2):
- Site Director and Site Command not always present.
- Site Advisors and Managers are numerous and engage more in the breaches etc
- Would enhance Site Administration's powers and permissions more which is needed.

Possible Negatives of the suggestion:
- Human error, however can be rectified by SL if misused.

Based on the Positives & Negatives, why should this suggestion be accepted:
Site Advisors and Site Managers are very public facing members of the Site. When Code Blacks/Major Breaches occur it is a good idea to call in ERT to avoid nuking the site. This would give more opportunities to recover rather than reset.

Site Administration are also seen to be trustworthy being in a major position so access to the ERT phone should be delegated to Advisors/Managers also.

 

[Doug 'TrippleD']

I like the idea, but it might be denied due to the fact that ERT is meant to be one of the last resorts for containing breaches, therefore it is restricted to high level or ranking individuals.

+Support regardless

 

[Harvey Bridger]

+Support
Now I wont need to ask Cece or any other cl5 to call in ERT anymore.

 

[Niox]

+Support
-didn’t know they couldn’t

 

[fyzar]

-support
i dont like ert

 

['Dutch']

+Support
This was a trial for SC & SD only but it seems to function imo so yeah.

 

[Skinner]

+sujjpport

 

[Remmy]

Could work

 

[Evil]

Gives access to the ERT phone for Site Advisors and Site Managers.

-support on site advisors
+support on site manager

 

[Weebe San]

Same as the response above

-support on site advisors
+support on site manager

 

[Broda]

Thats a good compromise if content team deem it necessary

 

[Vetkoek]

+Support

 

[Tyrone]

+Support

If Site Advisors and Site Managers cant be trusted to call ERT then maybe we should re-evaluate Site Administration.

 

[Bananolas]

+support
Why not i see no issue with this.

 

[Aura_]

+Support partially.

SC being able to do it was supposed to be a trial run anyway. Might as well extend it down a little further to Managers for now and test the waters again.

 

[IGNVexary]

+Support - Makes Sense, CL5 or Site Admin is not always around to do it.

 

[Aaron Hench]

+Support
Should be an obvious choice, I thought they already had access to it.

 

[Critical]

+support

Sound suggestion, SA typically lead the breaches anyway. Just need to ensure the same policies are followed

 

[Brayan "Jim" Murry]

+Support

 

[Verlocity]

Suggestion Partially Approved​

---

Hi @Broda ,

Thanks for taking the time to make a server suggestion.
The Content Team has chosen to partially accept your suggestion for the following reasons.

Reason for Accepting:
- We like the idea of giving the ERT phone to site managers

Reason for Denying:
- We feel that site advisors is too low down the chain of command to get access to the ERT phone. We feel if site managers get it, it gives Site administration something to work towards.

Your suggestion will now be locked and marked as partially accepted.​