How does everyone think surface combat is?

CI is canonically a bunch of terrorists that have been employed by ex-A-1, no they do not care nor will they interact with civilians aside from robbing or killing them T, T

Plus with how CI is set up, not in a million years will there be ANY roleplay at all with civilians aside from using them to start 008 breaches.
This is just false. Outright not in the good mindset of many canons proposed (https://scp-wiki.wikidot.com/chaos-insurgency-hub)
I think you're taking reference point from USA C.I - on UK CI we do a lot more roleplay than they propose for civilians and their interesting surface GOIs.