Official - Common Issues & FAQs

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Requis

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Common Issues, and FAQs thread

What is the teamspeak3 IP?
194.69.160.52:9987

What is the server IP?
SCP-RP UK: connect uk.civilservers.net
SCP-RP USA: connect usa.civilservers.net
MRP: connect uk.civilservers.net:27022
Dark-RP: connect uk.civilservers.net:27016

How do I appeal a ban? https://civilnetworks.net/community/categories/ban-appeals.116/
How do I make a complaint? https://civilnetworks.net/community/forums/complaints.16/
Where is the development tracker?


Issue #1 - GLuaPack is required to join this server.
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Steps to repair:
1.
Ensure you have fully installed the content pack [MRP] [SCP]
2. Open your console, and enter the text
tv_nochat ""
3. Open your console and enter the text
host_writeconfig
4. Restart Garry's Mod



Issue #2 - Teamspeak3 Verification
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1. The teamspeak3 bot cannot access what is not public. To verify for the first time, you must have your general profile, game details, and playtime set to public.
2. Join one of our game servers, and type /verify which will take you to the verification portal.
3. You will be required to link your accounts in order to verify. Once completed you will have full access to the Teamspeak.
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Issue #3 - VPN/Proxy Usage

To prevent ban evasion, we have a VPN/Proxy checker across the network. Players that have staff or VIP ranks, can automatically bypass this check (unless banned)

If the server says that you are using a VPN/Proxy when you are attempting to join, you must to do the following:

1. Create a discord ticket in either the MRP or SCP-RP discord support sections.
2. You should provide all the details relating to your account to a member of the platform team, SteamID and your forums profile.
3. Wait for a response/instruction from the staff members who respond to your ticket.



Issue #4 - False ban/blacklist?

The use of VPNs at times may result in your IP being flagged and linked to another account, which is either banned or blacklisted.

If you believe you have been blacklisted in error, please submit a blacklist amnesty here. Or a ban appeal for [SCP-RP] or [MRP] here.



Issue #4 - Digital-7.ttf issues

1.
Subscribe to the Content Pack - [SCP-RP] or [MRP]
2. Download the most up-to-date map file by using the !maphelp in one of our discords
3. Go to your cache folder found in Steam -> steamapps -> common -> GarrysMod -> garrysmod
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4.
Delete all files in the "lua" folder that is in the "cache" folder
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5. Open the Game (Preferably 64bit Garry's Mod) and go to Options -> Game

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6.
Where it says "Allow all custom files from server", change that to "Do not download any custom files"
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7. Apply it and press OK and try to join the server.


 

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