Donation Help

Canoon

Community Supervisor
Community Sup.
Group Moderator
Jul 23, 2022
717
41
21
Hello,

I was told to make a support ticket here to resolve an issue that came up when I was trying to upgrade from Thaumiel VIP to XK-Class VIP.

The Head Moderator, Cardinal , was attempting to assist me in the upgrade, but we grabbed the wrong package, that being Keter Class VIP, rather then a second Thaumiel to upgrade to the XK-Class.

I was hoping you'd be able to assist by either refunding the Keter so that I can grab the second Thaumiel to upgrade to the XK-Class, or manually change it to XK-Class and deduct the remaining 2k of points needed?

Cardinal will be able to verify that he was attempting to assist me with this.

Thanks in advance!